Certification
·CM products have strict quality control, products through the European Union CE certification, ATEX explosion-proof certification, ISO9001 certification.
About ChunMu Company
·Nanjing ChunMu(CM) Refrigeration , founded in 1998, the factory covers an area of 10,184.17㎡, is a smart modeling enterprise specializing in refrigerant recovery, purification, charging equipment research and development, manufacturing as an integrated whole, and set up a research and development service center in the USA in 2019, and the existing domestic and foreign staff of nearly 100 people.
·21 years export experience, exprot to more than 64 countries. York, Carrier, Trane and other Fortune 500 companies long-term partners.
Related Service
1) Professional After-sales Service Team
The after-sales service team consists of after-sales personnel, technicians and technical engineers to ensure that the timely service rate reaches 100%.
2) Professional service engineers with online support
Online technical service via video to guide you on how to operate and repair your equipment.
3) Factory Tour Service
Supports on-site factory inspection service or show you our factory condition through real-time video.
4) Fast Delivery: Enough Stocks For lmmediate Delivery
we have enough stocks for standard models to meet urgent needs.
5)Non-Fumigation Packaging Box
Non-fumigation packaging box with buckle type lock for safety shipping.
FAQs
Q1: What is the Minimum Order Quantity (MOQ)?
The minimum order quantity is 1 unit.
Q2:What is the delivery time?
Delivery time is 7-30 days depending on the specific product.
Q3:How is the order tracked?
Buyers receive notification emails with photos and reports at each stage: technical communication, production, testing, packaging, document confirmation, transportation, customs clearance, shipping, installation assistance, and after-sales support.
Q4: Can the equipment be customized?
Yes, we accept OEM and ODM services and any special customization requirements. Our engineers provide selection guidance and assist in designing custom models.
Q5: What does the sales service include?
Service includes 24-hour response to inquiries, selection guidance, optional installation components, detailed quotations, system configuration, and all necessary installation documentation in electronic and paper formats.
Q6: What warranty is provided?
We offer a 12-month warranty from the bill of lading date. Free spare parts are provided for quality issues caused by us. After expiration, spare parts are charged at buyer's cost with continued technical support.
Cooperation Partners & Cases
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