Company Introduction
Founded in 1998, ChunMu (CM) Refrigeration specializes in the development and manufacture of refrigerant recovery, purification, and charging solutions. The company operates a 10,184.17㎡ production facility and established its U.S. office in 2019. Backed by nearly 100 employees worldwide and 21 years of export expertise, ChunMu supplies products to customers across 64+ countries and regions.
To ensure consistent product quality, every machine is manufactured under rigorous quality control procedures and certified to CE, ATEX, and ISO 9001 standards.

Related Services
1) Dedicated After-Sales Support Team
Our professional after-sales team, including service specialists and experienced engineers, is committed to providing prompt technical assistance with a 100% response commitment.
2) Remote Technical Assistance
Experienced engineers offer online support through video calls, helping customers with equipment operation, troubleshooting, and maintenance.
3) Factory Visit or Live Virtual Tour
Customers are welcome to visit our manufacturing facility in person or explore our production environment through real-time video.
4) Fast Shipment
Standard models are kept in stock to ensure quick dispatch and meet urgent delivery requirements.
5) Export-Ready Packaging
All equipment is packed in durable non-fumigation wooden cases with secure buckle locks for safe international transportation.
FAQs
1. What is the Minimum Order Quantity (MOQ) and lead time?
The minimum order quantity (MOQ) is 1 unit. The standard lead time is 7–30 days, depending on the specific product and production schedule.
2.How is the order process managed?
Customers receive email updates throughout every stage of the order process, including photos, test reports, and other relevant documents. The process covers technical consultation, production, performance testing, packaging, document confirmation, transportation, customs clearance, shipping, installation support, and after-sales service.
3.Can the equipment be customized?
Yes. We provide OEM and ODM services and support a wide range of customization requirements. Our experienced engineers offer model selection guidance and develop tailored solutions based on your application needs.
4.What does your sales service include?
We respond to all pricing and technical inquiries within 24 hours. Our services include equipment selection guidance, optional accessories and auxiliary equipment, detailed quotations, complete installation documentation (electronic and printed), and comprehensive after-sales support, including maintenance guidance and troubleshooting.
5.What warranty do you provide?
We provide a 12-month warranty from the date of the Bill of Lading (B/L). If a manufacturing defect occurs during the warranty period, replacement spare parts will be supplied free of charge. After the warranty expires, spare parts are available at cost price, and lifetime technical support remains available.
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